- Verified
Askme Infoline Pvt. Ltd.
Book Service
Reviews
4.7
(20K Reviews)
Cities Served
We provide comprehensive on-site doorstep appliance diagnostic and repair networks across the following metropolitan areas:
Payments
Hours
Open 24 hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Contact Us
- 08080801380
- info@authorised-tv-repair.com
-
Registered Office:
62-C, KURLA KAMGAR CHS LTD.,SG BARVE MARG, KURLA E NR GANAPATI MURTI MANDIR, MUMBAI, Maharashtra, India - 400024.
About
Welcome to Askme Infoline Pvt. Ltd., your trusted partner for fast, multi-brand doorstep appliance repair. With over a decade of experience, we specialize in reliable out-of-warranty service for all major home appliances. Our team consists of verified, highly trained technicians who excel at deep diagnostics, precision repairs, and preventative maintenance. By maintaining a steady supply of genuine spare parts, we ensure your appliances are back up and running as quickly as possible. We pride ourselves on complete transparency, offering honest, upfront pricing before any work begins. From smart refrigerators and modern washing machines to advanced air conditioning units, Vidyut Electrical Solutions delivers expert, dependable service right to your door.
Why Choose Us?
Expert Technicians: Our verified specialists are trained for advanced diagnostics, mechanical repairs, and complete appliance overhauls.
Minimal Downtime: Fast dispatch times and a ready supply of 100% genuine parts mean your appliances are fixed faster.
Upfront Pricing: We operate with total transparency—you will always get a clear cost estimate before any work begins.
Comprehensive Coverage: From smart refrigerators and washing machines to advanced air conditioning systems, we service it all.
Policies, Warranty & FAQ
Privacy Policy
We operate as an independent service provider. To efficiently send the right technician to your location, we collect basic information such as your name, phone number, address, and the specific issue with your appliance. Your personal data is processed securely and is never shared, sold, or rented to third-party marketers. You have the right to review the information we have on file or request its complete deletion at any time by contacting our service team.
Terms & Conditions
By booking a service request via phone call or message, you authorize our technicians to enter your residential or commercial property to diagnose your appliance. Please note that Vidyut Electrical Solutions is an independent, out-of-warranty service provider and is not affiliated with any specific appliance manufacturer. The appliance owner or an authorized adult must be present for the duration of the service visit. Additionally, we reserve the right to refuse service if the environment poses any safety hazards to our technicians.
Refund & Cancellation Policy
Free Cancellation: You may cancel your appointment without penalty, provided you notify us at least two hours before your scheduled time slot.
Diagnostic Fee: Once a technician arrives at your property, the initial call-out and diagnostic fee becomes non-refundable.
Service Guarantee: If a repair fails within our warranty period due to a verified technician error, we will fix the issue at no additional charge.
Refund Processing: Refund requests are evaluated on a case-by-case basis. Approved refunds will be credited back to your original payment method within 5–7 business days.
Warranty Policy
All mechanical repairs performed by our platform include a 90-day warranty on newly installed spare parts and a 30-day guarantee on labor. This coverage protects against manufacturing defects in the parts and technical faults in our service under normal operating conditions. Please note that this warranty is automatically voided if the appliance is modified by an unauthorized technician post-repair, subjected to electrical power surges, damaged by external physical impact, or used beyond standard residential capacities.
Frequently Asked Questions (FAQ)
Q: Are you an official factory service center?
A: We operate as an independent, multi-brand service network specializing in high-quality, out-of-warranty appliance repairs.
Q: Do you use genuine manufacturer spare parts?
A: Yes, we exclusively use 100% genuine factory parts sourced directly from authorized suppliers for all component replacements.
Q: How long does a typical repair take?
A: Most common appliance issues are diagnosed and fully resolved within 45 to 90 minutes during our very first visit.
Q: Is there an extra charge for late-night emergency repairs?
A: No, we offer the same straightforward, flat-rate pricing 24/7. There are no hidden fees or extra charges for after-hours dispatch.
Q: What payment methods do your technicians accept?
A: Upon successful completion of the repair, we accept cash, all major credit/debit cards, secure mobile UPI apps, digital wallets, and net banking.
Q: How do I track or activate my 90-day warranty?
A: Your 90-day warranty is activated automatically. We securely log your coverage in our system using your phone number and the date on your digital invoice, so no extra paperwork is required.